Registration

Q1: I am new to the school and want to register my kid for a class. Where do I start?

 

New families can find the school calendar and class schedule at our website: www.xilinnschinese.org. We offer Chinese language classes for children for both heritage and non-heritage speaker families. In addition, we offer a wide variety of enrichment classes in art, culture, math, programming, and more. You can create a family account to register for classes online and make payments via Zelle pay through your bank. New students can try out the first two weeks of classes before registering for the class.

 

Please email the school team at ec@xilinnschinese.org if you need assistance.

Q2: Do I need to go to school to register for classes in person?

No. You can register for classes online as soon as registration is open for a semester. We encourage early online registration to secure a seat before the class is full.

Q3: Can I receive email notifications when registration starts for next semester?

Our website posts announcement on registration dates. New registration usually starts on the last school day of the previous semester, usually around mid-December for spring semester, and mid-May for fall semester.

 

Once you create a family account and register for any class, your email will be added to our system for you to receive weekly messages from the principal.

Q4: What if I forget my password?

On the login page, you can provide the email address in your family account and click on “Find Password” to retrieve the information. It will be sent to the email you provided.

 

For additional assistance, please contact webmaster@xilinnschinese.org or talk to the school team during the school day.

Q5: Can I get a family discount?

 

For families with students registered in TWO or more Chinese classes, a 10% discount will be applied to the family account for any tuition amount OTHER THAN the Chinese classes. Material fee, book fee and registration fee are not discountable. The online registration system calculates the discount automatically and includes it in your invoice.

 

Q6: How do I pay the tuition?

 

Tuition can be paid online from your bank using Zelle Pay at payment@xilinnschinese.org. We do NOT accept credit card. Onsite payment in Check or Cash is also accepted once school starts. Please refer to the registration guidelines posted on our website for details.

Q7: Can I register for classes in the middle of a semester?

You can enroll your students in any open classes throughout the semester and pay prorated tuition and fees.

Q8: Can I drop classes?

 

You can drop classes before the third week of class without penalty. We will refund your full tuition and fees. In principle, we do not refund book fees after you have picked up the textbooks. School calendar lists specific dates for each semester.

Textbooks

Q9: How do I find out if I have ordered textbooks?

When you register for the class, you have the option to register with or without the textbook. You can verify the information in your invoice after logging into your family account online.

Q10: How can I order books after registration?

Registration is the only procedure to order textbooks. If you need books after registration, you need unregister the class “without textbook” and re-register choosing the option “with textbook”.

Q11: Do I have to order the textbook before the “Early Bird” deadline?

We strongly recommend you register and order textbooks before this “Early Bird” deadline. This not only means savings for families, but also provides information for the school team to estimate the numbers for book orders. If you order after the deadline, you may not receive textbook on the first day of class. Usually the Early Bird deadline is 3 weeks before the first school day and is clearly stated in the class schedule.

Q12: How can I pick up my books?

If you make the payment online before the first school day, your payment information is captured in the roster, and you can come directly to pick up the textbook. Online payment on the first school day may not be captured in time, and you will need to present evidence of payment.

 

If you make the payment in-person with check or cash on the first school day, you will receive a voucher for book pickup.

Q13: Can I just order the books without registering for any class?

No. We only purchase textbooks for students registered in our classes.

Q14: What will happen if I can’t pick up my books on the first school day?

You can pick up your textbook the following week; however, it is possible that all books are distributed, and you will need to wait for the next order to arrive. We suggest you ask a friend to make payment and pick up the book on your behalf on the first school day.  

Q15: When is the cut off time for book order?

 

The cut off time is the first school day. We will provide books for students if you order books before or on the first school day. We will not accept new book orders after the cutoff date and will only provide textbooks in our inventory. If no book is left, we will provide the information for parents to make their order online.

Q16: Can I return the books?

You cannot return textbooks and we do not refund book fees. If you have a special situation, please talk to the principal to see if your return can be accommodated.

Other

Q17: Class Cancellation

Xilin North Shore Chinese School reserves the right to cancel classes due to insufficient enrollments or any other reasons (e.g. winter weather, etc.) at the time it thinks proper.

Q18: Donation

Xilin North Shore Chinese school is a registered 501(c)(3) non-profit organization. You can make donations as a parent at any amount or as a sponsor at specified levels. Your generous donations will help the school maintain our low tuition/fee structure, keep class size small, provide financial aid to low income families and develop new classes to broaden our offerings. All donations are tax deductible and a letter will be issued to you for tax purpose. For more information, visit our website http://www.xilinnschinese.org/school/fundraising or contact principal@xilinnschinese.org.

Gifts can be made by Zelle to payment@xilinnschinese.org. In order to receive a donation receipt, please leave the keyword "donation" and either your payment code or email address in the memo. For example:

1. With payment code: donation 111X2222
2. With email address: donation YOUR_EMAIL@gmail.com

You can also support us by shopping Amazon Smile. Please add Xilin North Shore Chinese School as your charity in order for us  to receive your gifts.

Xilin North Shore Chinese School

 

Q19: Lost and Found

Lost and Found is at the information desk. Unclaimed items will be disposed of by the end of each semester.

Q20: Parent-On-Duty

Parents are required to serve as a parent-on-duty for at least one 2-hour and 20-minute time slot per student year for each enrolled student. For example, if you have two children, you need to do POD twice in a school year. You can choose the date and time when you register. Unfilled slots will be assigned by school to parents who have not signed up.

 

If parents fail to perform POD duty during the current school year, there will be a $30 fine for each missed slot during fall registration for the next school year. Parents can choose to make a donation in the beginning of a school year to waive their POD responsibilities. Parents who teach at Xilin NS are exempt from the parent-on-duty service. 

Q21: Scholarship

Please refer to our website http://www.xilinnschinese.org/school/scholarship.

Q22: Volunteer

Xilin NS school offers some volunteer positions to high schoolers, in roles such as classroom assistants, tutors, and newsletter editors, etc. It’s a great opportunity for our students to serve our school community. Please contact ec@xilinnschinese.org if you are interested.